GRI Standard Sustainability Reporting Guidelines

Ajinomoto Group Sustainability Data Book 2019 has been prepared in accordance with the GRI Standards: Core option.

  1. We plan to release our 2020 report at the end of September 2020

SDB: Sustainability Data Book 2019

SR: Securities Report (FY2019)(Japanese version only)

IR: Integrated Report 2019

FR: Financial Report 2019

PCG: Principle on Corporate Governance

CS: Corporate Site

CGR: Corporate Governance Report 2019

AGP: Ajinomoto Group Policies

General Standard Disclosures

GRI 102: General Disclosures

102-1

Name of the organization

SDB: Back cover
IR: Corporate Data P65

102-2

Activities, brands, products, and services

IR: The Ajinomoto Group Now P3-4
CS: About Us > Corporate Data

102-3

Location of headquarters

SDB: Back cover
IR: Corporate Data P65
CS: About Us > Corporate Data

102-4

Location of operations

IR: Global Network P63-64
CS: About Us > Corporate Data

102-5

Ownership and legal form

IR: Corporate Data P65
CS: About Us > Corporate Data

102-6

Markets served

IR: The Ajinomoto Group Now P3-4
FR: P4-6
SR: P7

102-7

Scale of the organization

IR: The Ajinomoto Group Now P4
IR: Performance Data P60
IR: Corporate Data P65
SR: P2, P84
FR: P1-3
CS: About Us > Corporate Data
CS: Sustainability > Personnel and Labor-Related Data

102-8

Information on employees and other workers

CS: Sustainability > Personnel and Labor-Related Data

102-9

Supply chain

SDB: Quality assurance across the supply chain P14-17

102-10

Significant changes to the organization and its supply chain

SDB: Quality assurance across the supply chain P14
CS: Sustainability > Environmental Data
SR: P173-180
FR: P34-41
The Ajinomoto Group has access to information on major suppliers in Japan, but cannot disclose it as it is confidential.

102-11

Precautionary Principle or approach

AGP: TOP
The Ajinomoto Group selects material risks that should be managed across the organization by considering from a holistic viewpoint their respective impacts, probabilities, seriousness, and other factors and take precautionary approach.
The Ajinomoto Group has established and adheres to the Ajinomoto Group Policies (AGP) as foundational/universal principles and as a code of conduct related to its business activities.

102-12

External initiatives

SDB: TOPIC P20
SDB: Endorsing the TCFD, Joining the TCFD Consortium P64
CS: IR > Non-Financial(ESG) > Participation in Initiatives
CS: Sustainability > Commitment to the UN Global Copact
Each Ajinomoto Group company participates due to necessity, and Ajinomoto Co., Inc. discloses a list of organizations the Company participates.

102-13

Membership of associations

CS: IR > Organization memberships (Japanese)
Each Ajinomoto Group company participates due to necessity, and Ajinomoto Co., Inc. discloses a list of organizations the Company participates.

102-14

Statement from senior decision-maker

IR: Opening Message from the President and CEO P7-8
IR: Interview with the President and CEO P15-20
CS: IR > Management Strategy > Message to Investors

102-16

Values, principles, standards, and norms of behavior

SDB: Our Philosophy P1
SDB: Understanding Shared Value of the Ajinomoto Group and ASV P69
IR: Our Philosophy P1
IR: ASV Overview P10
CS: About Us > About the Ajinomoto Group
CS: TOP
AGP: TOP

102-18

Governance structure

IR: Corporate Governance P48-53
PCG: Chapter 4 P6-8, Chapter 6 P12-13
CGR: P4-9
SR: P46-53
CS: IR > Management Strategy > Corporate Governance / Management

102-40

List of stakeholder groups

SDB: List of stakeholders P6

102-41

Collective bargaining agreements

SDB: Labor-Management Relations P69
CS: Sustainability > Personnel and Labor-Related Data

102-42

Identifying and selecting stakeholders

SDB: List of stakeholders P6
Stakeholders are selected and engaged for collaboration based on their relevance to Group business and the materiality of issues identified.

102-43

Approach to stakeholder engagement

SDB: Identification of material issues P4
SDB: List of stakeholders P6

102-44

Key topics and concerns raised

SDB: Expectations and recommendations from external stakeholders P7-8

102-45

Entities included in the consolidated financial statements

SR: P9-12
FR: P44, P87-88

102-46

Defining report content and topic Boundaries

SDB: Editorial Policy P1
SDB: Identification of material issues P4
SDB: Ajinomoto Group materiality P5

102-47

List of material topics

SDB: Ajinomoto Group materiality P5
IR: Materiality of the Ajinomoto Group P11-12
CS: Sustainability > Materiality

102-48

Restatements of information

N/A

102-49

Changes in reporting

SDB: Ajinomoto Group materiality P5

102-50

Reporting period

SDB: Period Covered by This Report P1

102-51

Date of most recent report

SDB: Back cover

102-52

Reporting cycle

SDB: Back cover

102-53

Contact point for questions regarding the report

SDB: Back cover

102-54

Claims of reporting in accordance with the GRI Standards

This content index

102-55

GRI content index

This content index

102-56

External assurance

SDB: Material balance P52
CS: Sustainability > Environmental Data
The Ajinomoto Group has not obtained third-party assurance for the report as a whole, but obtained only for a portion of environmental data.

GRI 201: Economic Performance

Management approach disclosures

SR: P14-18
AGP: Group Shared Policy on Global Tax
AGP: Group Shared Policy on Fraud and Defalcation Prevention

201-1

Direct economic value generated and distributed

IR: Message from the Corporate Vice President in Charge of Finance P21-24
IR: FY2018 Consolidated Performance Review P26-28
SR: P2-4
FR: P1-10
CS: IR > Financial(Highlight)

Corporate tax paid amount and percentage (FY2018):
Japan ¥12,545 million
Asia ¥11,124 million
Americas ¥4,608 million
Europe ¥879 million

201-2

Financial implications and other risks and opportunities due to climate change

SDB: Identification of Critical Raw Materials P39
SDB: Endorsing the TCFD, Joining the TCFD Consortium P64
SDB: Summary of Scenario Analysis Conducted in Fiscal 2018 P65
IR: Materiality of the Ajinomoto Group P11-12
IR: Response to Climate Change P58

201-3

Defined benefit plan obligations and other retirement plans

SR: P132, P182, P188
FR: P64
As defined benefit plans, the Ajinomoto Group has created a corporate pension plan, welfare pension plan, and lump sum retirement benefit plan. Some consolidated subsidiaries have created defined contribution plans in addition to defined benefit plans. Percentage of salary contributed by employee or employer is 19.5%.

201-4

Financial assistance received from government

Data not collected.

GRI 202: Market Presence

Management approach disclosures

202-1

Ratios of standard entry level wage by gender compared to local minimum wage

Data not collected.

202-2

Proportion of senior management hired from the local community

SDB: Diversity Performance in Fiscal 2018 P70
CS: Sustainability > Personnel and Labor-Related Data

GRI 203: Indirect Economic Impacts

Management approach disclosures

SDB: Approach (Health and Well-being) P10

203-1

Infrastructure investments and services supported

203-2

Significant indirect economic impacts

SDB: Contribution to nutritional issues P18-27
SDB: Contribution to medicine P28-29
SDB: Better product accessibility P31
AGP: 1. Initiatives to Improve Nutrition

GRI 204: Procurement Practices

Management approach disclosures

SDB: Sustainable procurement of raw materials P39-43
SDB: Transparent, fair business practices P84
IR: Sustainable Materials Sourcing P57
AGP: 4. Fair and Transparent Transactions

204-1

Proportion of spending on local suppliers

GRI 205: Anti-corruption

Management approach disclosures

SDB: Promotion Framework P81
SDB: Prevention of corruption P83
SDB: Transparent, fair business practices P84

205-1

Operations assessed for risks related to corruption

No cases

205-2

Communication and training about anti-corruption policies and procedures

SDB: Compliance P81-82
SDB: Prevention of corruption P83
SDB: Transparent, fair business practices P84

205-3

Confirmed incidents of corruption and actions taken

No cases

GRI 206: Anti-competitive Behavior

Management approach disclosures

SDB: Prevention of corruption P83
SDB: Transparent, fair business practices P84
SDB: Appropriate competitive behavior P85

206-1

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

No cases

GRI 301: Materials

Management approach disclosures

SDB: Approach (Food Resources) P34
SDB: Resource-saving Fermentation Technologies P36
SDB: Identification of Critical Raw Materials P39
SDB: Environmental Management P62-63
IR: Sustainable Materials Sourcing P57
AGP: 3. Contribution to the Global Environment and Sustainability
AGP: 4. Fair and Transparent Transactions
AGP: Group Shared Policy on Better Mutual Relationship with Animals

301-1

Materials used by weight or volume

SDB: Material balance P52
SDB: Sustainability > Environmental Data

301-2

Recycled input materials used

SDB: Promoting Use of Sustainable Paper P40
The Ajinomoto Group uses recycled materials for some of its packaging materials and discloses these activities. Other data uncollected.

301-3

Reclaimed products and their packaging materials

SDB: Promoting Use of Sustainable Paper P40
SDB: Reduction of waste across product lifecycles P56-59
The Ajinomoto Group uses recycled materials for some of its packaging materials and discloses these activities.

GRI 302: Energy

Management approach disclosures

SDB: Approach (Global Sustainability) P50
SDB: Environmental Management P62-63
AGP: 3. Contribution to the Global Environment and Sustainability

302-1

Energy consumption within the organization

SDB: Material balance P52
SDB: Reduction of greenhouse gas emissions in the value chain P53-54
CS: Sustainability > Environmental Data

302-2

Energy consumption outside of the organization

SDB: Material balance P52
SDB: Initiatives in Transportation P55
CS: Sustainability > Environmental Data

302-3

Energy intensity

SDB: Material balance P52
SDB: Medium and Long-term Environmental Targets and Results P53
SDB: Initiatives in Transportation P55

302-4

Reduction of energy consumption

SDB: Material balance P52
SDB: Medium and Long-term Environmental Targets and Results P53
SDB: Initiatives in Transportation P55

302-5

Reductions in energy requirements of products and services

SDB: Material balance P52
SDB: Reducing Nitrogen Emissions by Livestock with Feed-use Amino Acids P55
The Ajinomoto Group discloses information only on products for which energy consumption can be reduced at time of use.

GRI 303: Water and Effluents

Management approach disclosures

SDB: Approach (Global Sustainability) P50
SDB: Environmental Management P62-63
AGP: 3. Contribution to the Global Environment and Sustainability

303-1

Interactions with water as a shared resource

SDB: Expanding the Supply of Highly Biodegradable Amino Acid-Based Surfactants P59
SDB: Forest conservation at water sources P61

303-2

Management of water discharge-related impacts

Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)
In addition to the above, each factory discharges water of a quality exceeding the wastewater quality standards set by their local administrative authority, and thus has no impact on the conservation of local biodiversity.

303-3

Water withdrawal

SDB: Conservation of water resources in production P60
CS: Sustainability > Environmental Data

303-4

Water discharge

SDB: Conservation of water resources in production P60
CS: Sustainability > Environmental Data

303-5

Water consumption

SDB: Conservation of water resources in production P60
SDB: Sustainability > Environmental Data

GRI 304: Biodiversity

Management approach disclosures

SDB: Approach (Food Resources) P34
SDB: Conservation of ecosystems and biodiversity P44
SDB: Environmental Management P62-63
AGP: 3. Contribution to the Global Environment and Sustainability

304-1

Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)

304-2

Significant impacts of activities, products, and services on biodiversity

Each factory discharges water of a quality exceeding the wastewater quality standards set by their local administrative authority, and thus has no impact on the conservation of local biodiversity.

304-3

Habitats protected or restored

Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)

304-4

IUCN Red List species and national conservation list species with habitats in areas affected by operations

Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)

GRI 305: Emissions

Management approach disclosures

SDB: Approach (Global Sustainability) P50-51
SDB: Environmental Management P62-63
AGP: 3. Contribution to the Global Environment and Sustainability

305-1

Direct (Scope 1) GHG emissions

SDB: Material balance P52
CS: Sustainability > Environmental Data
The Ajinomoto Group discloses Scope 1 emissions (including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources. Some of the raw materials used by the Ajinomoto Group are a source of carbon dioxide emissions, which arise from the fermentation of renewable plants, etc., and subsequent wastewater treatment. Due to the renewable nature of these raw materials, these emissions are considered net zero, following the same thinking as biomass combustion.
See 302-1 for standards and information sources used.

305-2

Energy indirect (Scope 2) GHG emissions

SDB: Material balance P52
CS: Sustainability > Environmental Data
The Ajinomoto Group discloses Scope 2 emissions (both location and market-based; including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources.
See 302-1 for standards and information sources used.

305-3

Other indirect (Scope 3) GHG emissions

SDB: Material balance P52
The Ajinomoto Group discloses Scope 3 emissions (including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources. Some of the raw materials used by the Ajinomoto Group are a source of carbon dioxide emissions, which arise from the fermentation of renewable plants, etc., and subsequent wastewater treatment. Due to the renewable nature of these raw materials, these emissions are considered net zero, following the same thinking as biomass combustion.
See 302-1 for standards and information sources used.

305-4

GHG emissions intensity

SDB: Material balance P52
SDB: Medium and Long-term Environmental Targets and Results P53
SDB: Management of Fluorocarbons P54
The Ajinomoto Group calculates GHG emissions intensity (Scope 1 and 2) using total production volume as a denominator.

305-5

Reduction of GHG emissions

SDB: Medium and Long-term Environmental Targets and Results P53
SDB: Management of Fluorocarbons P54
CS: Sustainability > Environmental Data
The Ajinomoto Group calculates GHG emissions intensity (Scope 1 and 2) using total production volume as a denominator.

305-6

Emissions of ozone-depleting substances (ODS)

SDB: Management of Fluorocarbons P54
CS: Sustainability > Environmental Data
The Ajinomoto Group does not disclose emissions of ODS as they are used cyclically in equipment such as freezers. The Group discloses historical changes in the number of freezers it owns that use chlorofluorocarbons and the amount of CFCs it replenishes.

305-7

Nitrogen oxides (NOx) , sulfur oxides (SOx) , and other significant air emissions

CS: Sustainability > Environmental Data

GRI 306: Waste

Management approach disclosures

SDB: Food loss and waste reduction target P46
SDB: Approach (Global Sustainability) P50-51
SDB: Environmental Management P62-63
IR: Contributing to a Circular Economy P59
AGP: 3. Contribution to the Global Environment and Sustainability

306-2

Waste by type and disposal method

SDB: Food loss and waste reduction target P46
SDB: Reduction of waste across product lifecycles P56
CS: Sustainability > Environmental Data

306-3

Significant spills

SDB: Response to Environmental Laws and Accidents P63
The Ajinomoto Group does not disclose spill locations and volumes as it is confidential.

306-4

Transport of hazardous waste

Not disclosed as it is confidential.

GRI 307: Environmental Compliance

Management approach disclosures

SDB: Approach (Food Resources) P34
SDB: Approach (Global Sustainability) P50-51
SDB: Environmental Management P62-63
SDB: Promotion Framework P81
AGP: 3. Contribution to the Global Environment and Sustainability

307-1

Non-compliance with environmental laws and regulations

SDB: Response to Environmental Laws and Accidents P63
There were four violations in fiscal 2018.

GRI 308: Supplier Environmental Assessment

Management approach disclosures

SDB: Approach (Food Resources) P34
SDB: Supply Chain Management P42
SDB: Approach (Global Sustainability) P50-51
SDB: Environmental Management P62-63
AGP: 4. Fair and Transparent Transactions

308-1

New suppliers that were screened using environmental criteria

SDB: Quality assurance across the supply chain P14
AGP: 4. Fair and Transparent Transactions
AGP: Group Shared Policy for Suppliers
AGP: Guidelines for Group Shared Policy for Suppliers
100% of new suppliers are selected based on the Group Shared Policy for Suppliers and the Guidelines for Group Shared Policy for Suppliers, which include environmental criteria.

308-2

Negative environmental impacts in the supply chain and actions taken

The Ajinomoto Group does not disclose the number of suppliers covered by its environmental impact assessments.
The Group does not have a business agreement with any supplier that has significant negative impacts.

GRI 401: Employment

Management approach disclosures

SDB: Approach (Business Foundation) P67
SDB: Human resource management P68
AGP: 6. Human Resources Training and Ensuring Safety

401-1

New employee hires and employee turnover

CS: Sustainability > Personnel and Labor-Related Data
Age data uncollected.

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

Not disclosed as it is confidential.

401-3

Parental leave

CS: Sustainability > Personnel and Labor-Related Data
Data on number of employees who returned to work during the reporting period are not collected.

GRI 402: Labor/Management Relations

Management approach disclosures

SDB: Labor-Management Relations P69

402-1

Minimum notice periods regarding operational changes

Specified in labor agreements but not disclosed as it is confidential.

GRI 403: Occupational Health and Safety

Management approach disclosures

SDB: Health and Productivity Management P74-75
SDB: Occupational Safety and Health Management P76-77
AGP: 6. Human Resources Training and Ensuring Safety

403-1

Occupational health and safety management system

SDB: Occupational Safety and Health Management P76-77

403-2

Occupational health services

SDB: Safety and health assessments, audits and inspections P77

403-3

Workers with high incidence or high risk of diseases related to their occupation

SDB: Health and Productivity Management P74-75
SDB: Safety and health assessments, audits and inspections P77

403-4

Worker participation, consultation, and communication on occupational health and safety

SDB: Labor-Management Relations P69
SDB: Occupational Safety and Health Management P76

403-5

Worker training on occupational health and safety

SDB: Employee education P78

403-6

Promotion of worker health

SDB: Health and Productivity Management P74-75

403-7

Prevention and mitigation of occupational health and safety impacts directly linked by business relationships

SDB: Occupational Safety and Health Activities P77-78

403-8

Workers covered by an occupational health and safety management system

Data not collected.

403-9

Work-related injuries

SDB: Major accidents/incidents P77
CS: Sustainability > Personnel and Labor-Related Data

403-10

Work-related ill health

SDB: Major accidents/incidents P77
CS: Sustainability > Personnel and Labor-Related Data

GRI 404: Training and Education

Management approach disclosures

SDB: Approach (Business Foundation) P67
IR: Talent for Realizing ASV P54
AGP: 6. Human Resources Training and Ensuring Safety

404-1

Average hours of training per year per employee

SDB: Career development support P73
Data not collected by gender/employee category.

404-2

Programs for upgrading employee skills and transition assistance programs

SDB: Career development support P73-74

404-3

Percentage of employees receiving regular performance and career

100% (calculated only for Ajinomoto Co., Inc.)

GRI 405: Diversity and Equal Opportunity

Management approach disclosures

SDB: Approach (Business Foundation) P67
SDB: Organizational Culture Innovation to Promote Diversity/ Diversity Promotion Framework P70
IR: Talent for Realizing ASV P54-55
AGP: 6. Human Resources Training and Ensuring Safety

405-1

Diversity of governance bodies and employees

SDB: Approach (Business Foundation) P67
SDB: Diversity Performance in Fiscal 2018 P70
IR: Corporate Governance Framework P50-51
PCG: Composition and Diversity of the Board of Directors P6
CS: Sustainability > Personnel and Labor-Related Data

405-2

Ratio of basic salary and remuneration of women to men

Ratio of remuneration of women to that of men (calculated only for Ajinomoto Co., Inc.)
Managers: 92.4%
Non-managers: 84%

GRI 406: Non-discrimination

Management approach disclosures

SDB: Organizational Culture Innovation to Promote Diversity/ Human Rights Awareness Training of Employees P70
AGP: 5. Approach to Human Rights
AGP: 6. Human Resources Training and Ensuring Safety

406-1

Incidents of discrimination and corrective actions taken

SDB: Hotline (Whistleblowing System) P70
SDB: Hotline: Strengthening the Whistleblowing System P82
CS: Sustainability > Personnel and Labor-Related Data

GRI 407: Freedom of Association and Collective Bargaining

Management approach disclosures

SDB: Supply Chain Management / Supply Chain Initiatives P42
AGP: 4. Fair and Transparent Transactions
AGP: 5. Approach to Human Rights

407-1

Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

The Ajinomoto Group audits suppliers in accordance with group policies and provides corrective guidance as needed. The details of these activities are confidential and therefore not disclosed.

GRI 408: Child Labor

Management approach disclosures

SDB: Human Rights Due Diligence P42
AGP: 4. Fair and Transparent Transactions

408-1

Operations and suppliers at significant risk for incidents of child labor

SDB: Human Rights Due Diligence P42
AGP: 4. Fair and Transparent Transactions
AGP: 5. Approach to Human Rights
The Ajinomoto Group respects the rights of children and strongly condemns child labor in all its forms. The Ajinomoto Group is not aware of any cases of child labor within its own operations or its those of its suppliers.

GRI 409: Forced or Compulsory Labor

Management approach disclosures

SDB: Human Rights Due Diligence P42
AGP: 4. Fair and Transparent Transactions

409-1

Operations and suppliers at significant risk for incidents of forced or compulsory labor

SDB: Human Rights Due Diligence P42
AGP: 4. Fair and Transparent Transactions
AGP: 5. Approach to Human Rights
The Ajinomoto Group strongly condemns forced labor in all its forms. The Ajinomoto Group is not aware of any cases of forced labor within its own operations or its those of its suppliers.

GRI 410: Security Practices

Management approach disclosures

N/A

410-1

Security personnel trained in human rights policies or procedures

N/A

GRI 411: Rights of Indigenous Peoples

Management approach disclosures

SDB: Human Rights Due Diligence P42

411-1

Incidents of violations involving rights of indigenous peoples

No cases

GRI 412: Human Rights Assessment

Management approach disclosures

SDB: Human Rights Due Diligence P42
AGP: 5. Approach to Human Rights
AGP: Group Shared Policy on Human Rights

412-1

Operations that have been subject to human rights reviews or impact assessments

SDB: Human Rights Due Diligence P42

412-2

Employee training on human rights policies or procedures

SDB: Human Rights Awareness Training of Employees P70

412-3

Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

Not disclosed as it is confidential.

GRI 413: Local Communities

Management approach disclosures

AGP: 7. Working with Local Communities
AGP: Group Shared Policy on Local Community Enhancement

413-1

Operations with local community engagement, impact assessments, and development programs

Data not collected.

413-2

Operations with significant actual and potential negative impacts on local communities

No cases

GRI 414: Supplier Social Assessment

Management approach disclosures

SDB: Quality assurance across the supply chain P14
SDB: Sustainable procurement of raw materials P39
SDB: Supply Chain Management P42
AGP: 4. Fair and Transparent Transactions
AGP: 5. Approach to Human Rights
AGP: Group Shared Policy on Human Rights

414-1

New suppliers that were screened using social criteria

SDB: Quality assurance across the supply chain P14
AGP: 4. Fair and Transparent Transactions
AGP: Group Shared Policy for Suppliers
AGP: Guidelines for Group Shared Policy for Suppliers
All new suppliers undergo screening based on social selection criteria in accordance with Group policy.

414-2

Negative social impacts in the supply chain and actions taken

SDB: Quality assurance across the supply chain (Production) P15
SDB: Human Rights Due Diligence P42
The Ajinomoto Group audits suppliers in accordance with group policies and provides corrective guidance as needed. This information is confidential and therefore not disclosed.

GRI 415: Public Policy

Management approach disclosures

AGP: Group Shared Policy on Political Activities and Political Contributions

415-1

Political contributions

Japan: Donated 5 mil. Yen to “Kokumin Seiji Kyokai” (The People’s Political Association, the ruling Party’s foundation)

GRI 416: Customer Health and Safety

Management approach disclosures

SDB: Quality management P11-13
SDB: Quality assurance across the supply chain P14-16
SDB: Livestock Traceability Survey P43
AGP: 2. Provision of Safe, High-Quality Products and Services

416-1

Assessment of the health and safety impacts of product and service categories

SDB: Quality assurance across the supply chain P14-15
SDB: Livestock Traceability Survey P43

416-2

Incidents of non-compliance concerning the health and safety impacts of products and services

SDB: Initiatives to reduce quality-related claims and incidents P15

GRI 417: Marketing and Labeling

Management approach disclosures

SDB: Quality management P11-13
SDB: Quality assurance across the supply chain (Sales / Customer feedback) P16-17
SDB: Appropriate marketing and communications P32
AGP: Group Shared Policy on Package Description
AGP: Group Shared Policy on Marketing Communications

417-1

Requirements for product and service information and labeling

SDB: Quality assurance across the supply chain (Sales / Customer feedback) P16-17
SDB: Ajinomoto Group Eco-labels: Aji-na Eco and Hotto-suru Eco P59
CS: Sustainability > Aji-na Eco mark (Japanese only)

417-2

Incidents of non-compliance concerning product and service information and labeling

SDB: Initiatives to reduce quality-related claims and incidents P15

417-3

Incidents of non-compliance concerning marketing communications

SDB: Appropriate marketing and communications P32

GRI 418: Customer Privacy

Management approach disclosures

SDB: Cybersecurity & personal information management P88-89
AGP: Group Shared Policy on Information Security
AGP: Group Shared Policy on Privacy

418-1

Substantiated complaints concerning breaches of customer privacy and losses of customer data

No cases

GRI 419: Socioeconomic Compliance

Management approach disclosures

SDB: Compliance P81
AGP: 11. Establishment and Implementation of Good Governance

419-1

Non-compliance with laws and regulations in the social and economic area

No cases