Ajinomoto Group

GRI Standards Content Index

SR: Sustainability Report 2024

AR: ASV Report 2024

FR: Financial Report 2024

CS: Corporate Site

GRI 1: Foundation 2021 Location and explanation
Statement of use Ajinomoto Group has reported in accordance with the GRI Standards for the period Fiscal 2023 (April 1, 2023 to March 31, 2024).
GRI 1 used GRI 1: Foundation 2021
Applicable GRI Sector Standard(s) Going forward, we will comply with the standards published by relevant sector as they become available.
GRI 2: General Disclosures 2021 Location and explanation

2-1

Organizational details AR:Performance and corporate information > Global network P122-123
AR:Performance and corporate information > Corporate data P126

2-2

Entities included in the organization’s sustainability reporting SR:Editorial policy P2
FR:Important Subsidiaries and Affiliates (as of March 31, 2024) > (1) Important subsidiaries P9-10

2-3

Reporting period, frequency and contact point SR:Editorial policy P2
SR:Back cover Back cover

2-4

Restatements of information SR:Response to climate change risks > Disclosures based on the TCFD > Metrics and targets > Scope 1 and 2 emissions and Scope 3 emissions retroactively for companies excluded from the Ajinomoto Group after fiscal 2019, in accordance with SBTi standards P59
SR:Reduction of waste across product lifecycles > Reducing plastic waste > Goals for fiscal 2030 > Ajinomoto Group total plastic usage volumes P71
SR:Reduction of waste across product lifecycles > The recycling of containers and packaging waste in Japan > Use of containers and packaging and recycling implementation fee payments for household products for Ajinomoto Co., Inc., Ajinomoto Frozen Foods Co., Inc., and Ajinomoto AGF, Inc. P73
SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for diversity (diversity, equity & inclusion) > Ratio of locally hired overseas executives P100

2-5

External assurance SR:Environmental Data > Third-party assurance Pvi
SR:Personnel and Labor-Related Data > Third-party assurance Pix
The Ajinomoto Group has not obtained third-party assurance for the report as a whole, but obtained only for a portion of Environmental Data and Personnel and Labor-Related Data.

2-6

Activities, value chain and other business relationships SR:"Ajinomoto Group value chain " P17
SR:A holistic approach to sustainability P28
AR:Current status of Ajinomoto Group > The current status of the Ajinomoto Group Businesses P34-35

2-7

Employees SR:Personnel and Labor-Related Data > Employee statistics Pii-Piii

2-8

Workers who are not employees Data not collected. -

2-9

Governance structure and composition SR:Framework for ESG and sustainability P18-19
AR:Corporate governance > Corporate governance system P97
AR:Corporate governance > Auditing Systems / Business Execution P102-105

2-10

Nomination and selection of the highest governance body AR:Corporate governance > Three Statutory Committees > Nomination Committee P100
AR:Corporate governance > Auditing Systems > Nomination Committee P102-103

2-11

Chair of the highest governance body AR:Corporate governance > Interview with the Chairperson of the Board of Directors P98-99

2-12

Role of the highest governance body in overseeing the management of impacts SR:Framework for ESG and sustainability P18-19
AR:Corporate governance > Sustainability and risk management P112-113

2-13

Delegation of responsibility for managing impacts SR:Framework for ESG and sustainability P18-19
AR:Corporate governance > Sustainability and risk management P112-113

2-14

Role of the highest governance body in sustainability reporting AR:Corporate governance > Sustainability and risk management P112

2-15

Conflicts of interest FR:Matters regarding Shares of the Company (as of March 31, 2024) > (4) Major shareholders P38
CS:Ajinomoto Principle on Corporate Governance P7
CS:Corporate Governance Report 2024 P3-4

2-16

Communication of critical concerns SR:Respecting human rights > Remedies P116
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P134
AR:Corporate governance > Evaluation of the Board’s effectiveness P113

2-17

Collective knowledge of the highest governance body SR:Framework for ESG and sustainability P18-19
AR:Corporate governance P96-113

2-18

Evaluation of the performance of the highest governance body SR:Framework for ESG and sustainability P18-19
AR:Corporate governance > Evaluation of the Board’s effectiveness P108

2-19

Remuneration policies AR:Corporate governance > Compensation P110-111

2-20

Process to determine remuneration AR:Corporate governance > Compensation P110-111

2-21

Annual total compensation ratio SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for well-being > Annual compensation by job title, gender P104

2-22

Statement on sustainable development strategy SR:CEO message P3
SR:Message from the Director of sustainability P4
AR:Message from the President and CEO P4-17

2-23

Policy commitments SR:Corporate philosophy framework our philosophy P5
SR:Respecting human rights > Approach, policy, and structure > Basic policy P108
CS:Sustainabiity > Ajinomoto Group Policies (AGP)

2-24

Embedding policy commitments SR:Framework for ESG and sustainability P18-19
SR:Environmental management > Environmental management framework P49-50
SR:Respecting human rights > Approach, policy, and structure > Promotion framework P108
SR:Respecting human rights > Human rights due diligence in the Ajinomoto Group P109-115
SR:Compliance > Raising awareness of compliance P133-134

2-25

Processes to remediate negative impacts SR:Respecting human rights > Human rights due diligence in the Ajinomoto Group P109-116
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P134

2-26

Mechanisms for seeking advice and raising concerns SR:Respecting human rights > Human rights due diligence in the Ajinomoto Group > Prevent or remedy adverse impacts, and monitor and assess effectiveness / Compliance status survey for the Guidelines for Group Shared Policy for Suppliers P112-113
SR:Respecting human rights > Remedies P116
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P134

2-27

Compliance with laws and regulations SR:Environmental management > Response to environmental laws and accidents P50
SR:Occupational safety and health > Response to safety and health laws and accidents P107
Serious fines (thousands of yen)
FY2020: 0
FY2021: 0
FY2022: 1,130
FY2023: 515
* One fine was assessed overseas during FY2021 for exceeding effluent standards; however, the validity of this fine is currently pending in court.
-

2-28

Membership associations CS:IR > Non-Financial (ESG) > External Evaluation -
CS:IR > Non-Financial (ESG) > Participation in Initiatives -

2-29

Approach to stakeholder engagement SR:Stakeholder engagement P20

2-30

Collective bargaining agreements SR:Human resources and organizational management > Labor-management relations P104
GRI 3: Material Topics 2021 Location and explanation

3-1

Process to determine material topics SR:Identification process of important issues (Materiality) for the Ajinomoto Group P8

3-2

List of material topics SR:Important issues (Materiality) for the Ajinomoto Group P9-16

3-3

Management of material topics SR:Initiatives to solve nutritional issues > Approach to nutrition / Framework for nutrition management P35-36
SR:Environmental management > Environmental management framework P49-50
SR:Response to climate change risks > Disclosures based on the TCFD P53-59
SR:Reduction of waste across product lifecycles P67-71
SR:Contribution to reducing food loss and waste P79-81
SR:Consideration of natural capital risks and opportunities P83-85
SR:Initiatives related to priority raw materials P86
SR:Animal welfare P90
SR:Conservation of water resources in production processes P91-93
SR:Human resources and organizational management P95-104
SR:Occupational safety and health P105-107
SR:Respecting human rights P108-115
SR:Responsible supply chain management P117-118
SR:Contribution to community development P120
SR:Appropriate communications and information sharing P122
SR:Quality management P123-129
SR:Risk management P131-132
SR:Compliance P133-136
SR:Information security and personal information management P137-138
SR:Proper utilization and management of intellectual property P139
GRI 201: Economic Performance 2016 Location and explanation

201-1

Direct economic value generated and distributed AR:Performance and corporate information > Ten-year summary of financial data P118
Distributed economic value not collected.

201-2

Financial implications and other risks and opportunities due to climate change SR:Response to climate change risks > Disclosures based on the TCFD P53-59
FR:Sustainability Approach and Initiatives > Our approach to climate change P21-26

201-3

Defined benefit plan obligations and other retirement plans FR:Notes to Consolidated Financial Statements > 3. Material Accounting Policies > (4) Financial instruments > (13) Employee benefits > 2) Post-employment benefits P75
FR:Notes to Consolidated Financial Statements > 22. Employee Benefits > (1) Post-employment benefits P98
As defined benefit plans, the Ajinomoto Group has created a corporate pension plan, welfare pension plan, and lump sum retirement benefit plan. Some consolidated subsidiaries have created defined contribution plans in addition to defined benefit plans. Percentage of salary contributed by employee or employer is 20.1%.

201-4

Financial assistance received from government Data not collected.
GRI 202: Market Presence 2016 Location and explanation

202-1

Ratios of standard entry level wage by gender compared to local minimum wage Data not collected.

202-2

Proportion of senior management hired from the local community SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for diversity (diversity, equity & inclusion) > Ratio of locally hired overseas executives P100
GRI 203: Indirect Economic Impacts 2016 Location and explanation

203-1

Infrastructure investments and services supported N/A

203-2

Significant indirect economic impacts SR:Initiatives to solve nutritional issues P35-42
SR:Addressing health issues P45-47
SR:Contribution to sustainable agriculture P76-78
SR:Improving product accessibility P121
AR:“AminoScience” in action P50-61
AR:Sustainabiity P80-91
CS:Nutrition without Compromise -
CS:Sustainabiity > Ajinomoto Group Policies (AGP) > 1. Initiatives to Improve Nutrition -
GRI 204: Procurement Practices 2016 Location and explanation

204-1

Proportion of spending on local suppliers Data not collected.
GRI 205: Anti-corruption 2016 Location and explanation

205-1

Operations assessed for risks related to corruption No cases

205-2

Communication and training about anti-corruption policies and procedures SR:Compliance P133-136

205-3

Confirmed incidents of corruption and actions taken No cases
GRI 206: Anti-competitive Behavior 2016 Location and explanation

206-1

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices No cases
GRI 207: Tax 2019 Location and explanation

207-1

Approach to tax SR:Compliance > Appropriate competitive behavior > Global tax strategy P135-136

207-2

Tax governance, control, and risk management SR:Compliance > Appropriate competitive behavior > Global tax strategy P135-136

207-3

Stakeholder engagement and management of concerns related to tax SR:Compliance > Appropriate competitive behavior > Global tax strategy P135-136

207-4

Country-by-country reporting SR:Tax Data > FY2022 Country-by-Country Reporting / List of taxable entities as of FY2022 Pi-iv
GRI 301: Materials 2016 Location and explanation

301-1

Materials used by weight or volume SR:Environmental management > Material balance > INPUTS P51

301-2

Recycled input materials used SR:"Initiatives related to priority raw material > Sustainable procurement of paper " P88
The ratio of recycled paper used in packaging was 38% (from pie chart in SR P88).

301-3

Reclaimed products and their packaging materials There are no reclaimed products or packaging materials from the market for recycling.
GRI 302: Energy 2016 Location and explanation

302-1

Energy consumption within the organization SR:Environmental management > Material balance > INPUTS P51

302-2

Energy consumption outside of the organization SR:Environmental management > Material balance > INPUTS P51

302-3

Energy intensity SR:Reduction of greenhouse gas emissions in the value chain > Per-unit energy use in logistics P62
SR:Environmental Data > Reduction of greenhouse gas emissions > Energy input Piv

302-4

Reduction of energy consumption SR:Environmental management > Material balance > INPUTS P51
SR:Reduction of greenhouse gas emissions in the value chain P60-66

302-5

Reductions in energy requirements of products and services Data not collected.
GRI 303: Water and Effluents 2018 Location and explanation

303-1

Interactions with water as a shared resource SR:Consideration of natural capital risks and opportunities > Examining risks and opportunities in line with the LEAP approach P83-85
SR:Conservation of water resources in production processes P91-93

303-2

Management of water discharge-related impacts Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)
In addition to the above, each factory discharges water of a quality exceeding the wastewater quality standards set by their local administrative authority, and thus has no impact on the conservation of local biodiversity.

303-3

Water withdrawal SR:Environmental management > Material balance > INPUTS P51
SR:Conservation of water resources in production processes P91-93

303-4

Water discharge SR:Conservation of water resources in production processes P91-93

303-5

Water consumption SR:Conservation of water resources in production processes P91-93
GRI 304: Biodiversity 2016 Location and explanation

304-1

Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas SR:Consideration of natural capital risks and opportunities > Examining risks and opportunities in line with the LEAP approach P83-85
CS:Sustainability > Biodiversity -
Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.) -

304-2

Significant impacts of activities, products, and services on biodiversity SR:Consideration of natural capital risks and opportunities > Examining risks and opportunities in line with the LEAP approach P83-85
CS:Sustainability > Biodiversity -
Each factory discharges water of a quality exceeding the wastewater quality standards set by their local administrative authority, and thus has no impact on the conservation of local biodiversity. -

304-3

Habitats protected or restored Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)

304-4

IUCN Red List species and national conservation list species with habitats in areas affected by operations No cases
GRI 305: Emissions 2016 Location and explanation

305-1

Direct (Scope 1) GHG emissions SR:Environmental management > Material balance > OUTPUTS P52
SR:Response to climate change risks > Disclosures based on the TCFD > Metrics and targets P57-59
emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources. Some of the raw materials used by the Ajinomoto Group are a source of carbon dioxide emissions, which arise from the fermentation of renewable plants, etc., and subsequent wastewater treatment. Due to the renewable nature of these raw materials, these emissions are considered net zero, following the same thinking as biomass combustion.
See 302-1 for standards and information sources used.
-

305-2

Energy indirect (Scope 2) GHG emissions SR:Environmental management > Material balance > OUTPUTS P52
SR:Response to climate change risks > Disclosures based on the TCFD > Metrics and targets P57-59
The Ajinomoto Group discloses Scope 2 emissions (both location and market-based; including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources.
See 302-1 for standards and information sources used.
-

305-3

Other indirect (Scope 3) GHG emissions SR:Environmental management > Material balance > OUTPUTS P52
SR:Response to climate change risks > Disclosures based on the TCFD > Metrics and targets P57-59
The Ajinomoto Group discloses Scope 3 emissions (including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources. Some of the raw materials used by the Ajinomoto Group are a source of carbon dioxide emissions, which arise from the fermentation of renewable plants, etc., and subsequent wastewater treatment. Due to the renewable nature of these raw materials, these emissions are considered net zero, following the same thinking as biomass combustion.
See 302-1 for standards and information sources used.
-

305-4

GHG emissions intensity SR:Response to climate change risks > Disclosures based on the TCFD > Metrics and targets P57-59
The Ajinomoto Group calculates GHG emissions intensity (Scope 1 and 2) using total production volume as a denominator. -

305-5

Reduction of GHG emissions SR:Response to climate change risks > Disclosures based on the TCFD P53-59
SR:Reduction of greenhouse gas emissions in the value chain P60-66
The Ajinomoto Group calculates GHG emissions intensity (Scope 1 and 2) using total production volume as a denominator. -

305-6

Emissions of ozone-depleting substances (ODS) The Ajinomoto Group does not disclose emissions of ODS as they are used cyclically in equipment such as freezers. The Group discloses historical changes in the number of freezers it owns that use chlorofluorocarbons and the amount of CFCs it replenishes. -

305-7

Nitrogen oxides (NOx) , sulfur oxides (SOx) , and other significant air emissions SR:Reduction of greenhouse gas emissions in the value chain > Management of fluorocarbons, NOx, etc. P60
GRI 306: Waste 2020 Location and explanation

306-1

Waste generation and significant waste-related impacts SR:Reduction of waste across product lifecycles P67-68
SR:Contribution to reducing food loss and waste P79-80

306-2

Management of significant waste-related impacts SR:Reduction of waste across product lifecycles P67-68
SR:Contribution to reducing food loss and waste P79-80

306-3

Waste generated SR:Reduction of waste across product lifecycles P67-68
SR:Contribution to reducing food loss and waste P79-80
SR:Environmental Data > 3Rs of waste > Volume of waste and by-products and resource recovery ratio Pv

306-4

Waste diverted from disposal SR:Reduction of waste across product lifecycles P67-68
SR:Contribution to reducing food loss and waste P79-80
SR:Environmental Data > 3Rs of waste > Volume of waste and by-products and resource recovery ratio Pv

306-5

Waste directed to disposal SR:Reduction of waste across product lifecycles P67-68
SR:Contribution to reducing food loss and waste P79-80
SR:Environmental Data > 3Rs of waste > Volume of waste and by-products and resource recovery ratio Pv
GRI 308: Supplier Environmental Assessment 2016 Location and explanation

308-1

New suppliers that were screened using environmental criteria SR:"Responsible supply chain management > Supply chain initiatives " P118-119
100% of new suppliers are selected based on the Group Shared Policy for Suppliers and the Guidelines for Group Shared Policy for Suppliers, which include environmental criteria. -

308-2

Negative environmental impacts in the supply chain and actions taken The Ajinomoto Group does not disclose the number of suppliers covered by its environmental impact assessments.
The Group does not have a business agreement with any supplier that has significant negative impacts.
GRI 401: Employment 2016 Location and explanation

401-1

New employee hires and employee turnover SR:Personnel and Labor-Related Data > Employee statistics > Number of new hires, retention rate / Diversity of new hires/ Number of retirees, turnover, reemployment Piv-v
Age data of employee turnovers uncollected. -

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees Not disclosed as it is confidential.

401-3

Parental leave SR:Personnel and Labor-Related Data > Work-life balance (WLB) -related programs Pviii
Data on number of employees who returned to work during the reporting period are not collected. -
GRI 402: Labor/Management Relations 2016 Location and explanation

402-1

Minimum notice periods regarding operational changes Specified in labor agreements but not disclosed as it is confidential.
GRI 403: Occupational Health and Safety 2018 Location and explanation

403-1

Occupational health and safety management system SR:Occupational safety and health > Occupational safety and health management system P105-106

403-2

Occupational health services SR:Occupational safety and health > Occupational safety and health activities P106

403-3

Workers with high incidence or high risk of diseases related to their occupation SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for well-being P102-104
SR:Occupational safety and health > Occupational safety and health management system > Safety and health assessments, audits, and inspections P106
SR:Occupational safety and health > Human resources and organizational management P106

403-4

Worker participation, consultation, and communication on occupational health and safety SR:Human resources and organizational management > Labor-management relations P104

403-5

Worker training on occupational health and safety SR:Initiatives to solve nutritional issues > Efforts to ensure nutritionally balanced diets - Nutrition Without Compromise > Improving nutrition in the workplace P40-41
SR:Occupational safety and health > Response to safety and health laws and accidents > Employee occupational safety and health education P107

403-6

Promotion of worker health SR:Initiatives to solve nutritional issues > Efforts to ensure nutritionally balanced diets - Nutrition Without Compromise > Improving nutrition in the workplace P40-41
SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for well-being P102-104

403-7

Prevention and mitigation of occupational health and safety impacts directly linked by business relationships SR:Respecting human rights > Human rights due diligence in the Ajinomoto Group P109-115
SR:Occupational safety and health > Occupational safety and health management system > Safety and health assessments, audits, and inspections P106

403-8

Workers covered by an occupational health and safety management system Data not collected.

403-9

Work-related injuries SR:Personnel and Labor-Related Data > Frequency of serious accidents and accidents with absence > Major accident and incidents Pviii

403-10

Work-related ill health SR:Personnel and Labor-Related Data > Frequency of serious accidents and accidents with absence > Major accident and incidents Pviii
GRI 404: Training and Education 2016 Location and explanation

404-1

Average hours of training per year per employee SR:Human resources and organizational management > Initiatives for fostering purpose and building resonance > Annual average hours and expenditures for education and training per employee P98
SR:Personnel and Labor-Related Data > Employee statistics > Expenditures for education & training per employee and education & training hours per employee Piv
Data not collected by gender/employee category. -

404-2

Programs for upgrading employee skills and transition assistance programs SR:Human resources and organizational management > Global human resources management system / Human resource career management framework / Initiatives for fostering purpose and building resonance P97-99

404-3

Percentage of employees receiving regular performance and career 100% (calculated only for Ajinomoto Co., Inc.)
GRI 405: Diversity and Equal Opportunity 2016 Location and explanation

405-1

Diversity of governance bodies and employees SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for diversity (diversity, equity & inclusion) P99-100
SR:Personnel and Labor-Related Data > Director statistics / Employee statistics Pii-Pvi

405-2

Ratio of basic salary and remuneration of women to men SR:Human resources and organizational management > Generating results through visualizing the ASV realization process > Initiatives for well-being > Annual compensation by job title, gender P103
GRI 406: Non-discrimination 2016 Location and explanation

406-1

Incidents of discrimination and corrective actions taken SR:Respecting human rights > Remedies P116
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P134
GRI 407: Freedom of Association and Collective Bargaining 2016 Location and explanation

407-1

Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk The Ajinomoto Group audits suppliers in accordance with Ajinomoto Group Policies and provides corrective guidance as needed. The details of these activities are confidential and therefore not disclosed.
GRI 408: Child Labor 2016 Location and explanation

408-1

Operations and suppliers at significant risk for incidents of child labor SR:Respecting human rights > Human rights due diligence in the Ajinomoto Group P109-113
The Ajinomoto Group is not aware of any cases of child labor within its own operations or its those of its suppliers.
GRI 409: Forced or Compulsory Labor 2016 Location and explanation

409-1

Operations and suppliers at significant risk for incidents of forced or compulsory labor SR:Respecting human rights > Human rights due diligence in the Ajinomoto Group P109-113
The Ajinomoto Group is not aware of any cases of forced labor within its own operations or its those of its suppliers.
GRI 410: Security Practices 2016

410-1

Security personnel trained in human rights policies or procedures N/A
GRI 411: Rights of Indigenous Peoples 2016 Location and explanation

411-1

Incidents of violations involving rights of indigenous peoples No cases
GRI 413: Local Communities 2016 Location and explanation

413-1

Operations with local community engagement, impact assessments, and development programs Data not collected.

413-2

Operations with significant actual and potential negative impacts on local communities No cases
GRI 414: Supplier Social Assessment 2016 Location and explanation

414-1

New suppliers that were screened using social criteria SR:Responsible supply chain management > Supply chain initiatives P118-119
SR:Quality management > Quality assurance across the supply chain > Raw materials procurement P126
We screen and select all new suppliers based on Group Shared Policy for Suppliers. -

414-2

Negative social impacts in the supply chain and actions taken SR:Respecting human rights >Human rights due diligence in the Ajinomoto Group P109-115
SR:Quality management > Quality assurance across the supply chain > Production P126-127
GRI 415: Public Policy 2016 Location and explanation

415-1

Political contributions Japan: In FY2023, donated 5 mil. Yen to “Kokumin Seiji Kyokai” (The People’s Political Association, the ruling Party’s foundation), 5 mil. Yen to “The Consumer Goods Forum,” and 1.8 mil. Yen to “All Japan Culinary School Association.”
GRI 416: Customer Health and Safety 2016 Location and explanation

416-1

Assessment of the health and safety impacts of product and service categories SR:Quality management > Quality assurance across the supply chain P126-129

416-2

Incidents of non-compliance concerning the health and safety impacts of products and services SR:Quality management > Quality assurance across the supply chain > Production > Initiatives to reduce quality-related complaints and issues P127
GRI 417: Marketing and Labeling 2016

417-1

Requirements for product and service information and labeling SR:"Reduction of waste across product lifecycles > Ajinomoto Group eco-labels "
P75
SR:Quality management > Quality assurance across the supply chain > Sales P127

417-2

Incidents of non-compliance concerning product and service information and labeling SR:Appropriate communications and information sharing > Incidents of non-compliance P122

417-3

Incidents of non-compliance concerning marketing communications No incidents
GRI 418: Customer Privacy 2016 Location and explanation

418-1

Substantiated complaints concerning breaches of customer privacy and losses of customer data SR:Information security and personal information management > Information security management framework > Rigorous management of personal information P138