Ajinomoto Group

GRI Standards Content Index

SR: Sustainability Report 2025

AR: ASV Report 2025

ASR: Annual Securities Report for the 147th fiscal year

CS: Corporate Site

GRI 1: Foundation 2021 Location and explanation
Statement of use Ajinomoto Group has reported in accordance with the GRI Standards for the period Fiscal 2024 (April 1, 2024 to March 31, 2025).
GRI 1 used GRI 1: Foundation 2021
Applicable GRI Sector Standard(s) Going forward, we will comply with the standards published by relevant sector as they become available.
GRI 2: General Disclosures 2021 Location and explanation

2-1

Organizational details AR:Corporate Data P98-99

2-2

Entities included in the organization’s sustainability reporting SR: Editorial policy P3
ASR: Part I. Company Information > I. Overview of Company > 4. Subsidiaries and affiliates P7-12

2-3

Reporting period, frequency and contact point SR:Editorial policy P3
SR:Back cover Back cover

2-4

Restatements of information SR:Key initiatives and progress > Achieving sustainable procurement > Sustainable procurement ratio P24
SR:Climate change (disclosures based on the TCFD) > Metrics and targets > Scope 1 and 2 emissions and Scope 3 emissions retroactively for companies excluded from the Ajinomoto Group after FY2019, in accordance with SBTi standards P65
SR:Reduction of waste across product lifecycles > Reducing plastic waste > Plastic usage by area > Ajinomoto Group total plastic usage volumes P77
SR:Human resources management > Initiatives to connect diverse global talent (DE&I) > Percentage of female managers P126

2-5

External assurance SR:Environmental Data > Third-party assurance Pvii
SR:Personnel and Labor-Related Data > Third-party assurance Px
The Ajinomoto Group has not obtained third-party assurance for the report as a whole, but obtained only for a portion of Environmental Data and Personnel and Labor-Related Data.

2-6

Activities, value chain and other business relationships SR:Ajinomoto Group value chain P22
AR:The current status of the Ajinomoto Group Businesses P28-29

2-7

Employees SR:Personnel and Labor-Related Data > Employee statistics Pii-iii

2-8

Workers who are not employees Data not collected. -

2-9

Governance structure and composition SR:Framework for ESG and sustainability P10-11
AR:Corporate Governance System / Board of Directors P80-82

2-10

Nomination and selection of the highest governance body AR:Interview with an Independent Outside Director P76-79
AR:Succession Plan for the Representative Executive Officer and President (CEO) P83

2-11

Chair of the highest governance body AR:Board of Directors P81-82

2-12

Role of the highest governance body in overseeing the management of impacts SR:Framework for ESG and sustainability P10-11
AR:Sustainability and Risk Management P88-89

2-13

Delegation of responsibility for managing impacts SR:Framework for ESG and sustainability P10-11
AR:Sustainability and Risk Management P88-89

2-14

Role of the highest governance body in sustainability reporting AR:Sustainability and Risk Management System P88

2-15

Conflicts of interest ASR:Part I. Company Information > IV. Information About Reporting Company >1. Company’s shares, etc > (6) Status of major shareholders P79
CS:Ajinomoto Principle on Corporate Governance P7
CS:Corporate Governance Report 2025 P3-4

2-16

Communication of critical concerns SR:Human rights > Ⅱ. Remedies > 2. Internal reporting hotline P120
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P150-151
AR:Sustainability and Risk Management System P88

2-17

Collective knowledge of the highest governance body SR:Framework for ESG and sustainability P10-11
AR:Corporate Governance P76-91

2-18

Evaluation of the performance of the highest governance body SR:Framework for ESG and sustainability P10-11
AR:Improving the effectiveness of the Board of Directors P83

2-19

Remuneration policies AR:Compensation P86-87

2-20

Process to determine remuneration AR:Compensation P86-87

2-21

Annual total compensation ratio SR:Human resources management > Initiatives to connect well-being and employees > Initiatives for financial well-being > Ajinomoto Co., Inc. annual salaries by category and by gender in FY2024 P129

2-22

Statement on sustainable development strategy SR:Message from the CEO P5
SR:Message from the Executive Officer in Charge of Sustainability P6
AR:CEO Message P4-13

2-23

Policy commitments SR:Corporate philosophy framework Our Philosophy P7
SR:Human rights and human resources > Approach, policy, and structure > Basic policy P110
CS:Sustainabiity > Ajinomoto Group Policies (AGP)

2-24

Embedding policy commitments SR:Framework for ESG and sustainability P10-11
SR:Environmental management > Environmental management framework P55-56
SR:Human rights and human resources > Approach, policy, and structure P110-112
SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
SR:Compliance > Raising awareness of compliance P149

2-25

Processes to remediate negative impacts SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P150-151

2-26

Mechanisms for seeking advice and raising concerns SR:Human rights > Ⅰ. Human Rights Due Diligence > 3. Identifying and Assessing Negative Impacts / 4. Prevent or Remedy Adverse Impacts, and Monitor and Assess Effectiveness P114-119
SR:Human rights > Ⅱ. Remedies P120
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P150-151

2-27

Compliance with laws and regulations SR:Environmental management> Response to environmental laws and accidents P56
SR:Occupational safety and health > Response to safety and health laws and accidents P131

2-28

Membership associations SR: Participation in initiatives P28-29
CS:IR > Non-Financial (ESG) > External Evaluation -
CS: IR > Non-Financial (ESG) > Participation in Initiatives -

2-29

Approach to stakeholder engagement SR:Stakeholder engagement P27

2-30

Collective bargaining agreements SR:Human resources management > Labor-management relations P129
GRI 3: Material Topics 2021 Location and explanation

3-1

Process to determine material topics SR:Identification process of important issues (Materiality) for the Ajinomoto Group P12

3-2

List of material topics SR:Identification process of important issues (Materiality) for the Ajinomoto Group P13-20

3-3

Management of material topics SR:Initiatives to solve nutritional issues > Approach to nutrition / Framework for nutrition management P37-38
SR:Environmental management > Environmental management framework P55-56
SR:Climate change (disclosures based on the TCFD) P59-65
SR:Reduction of waste across product lifecycles P74-83
SR:Contribution to sustainable agriculture P84-87
SR:Food loss and waste P88-91
SR:Biodiversity and natural capital (disclosures based on TNFD) P92-102
SR:Sustainable materials sourcing P103-106
SR:Animal welfare P107-108
SR:Human rights and human resources P110-112
SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
SR:Occupational safety and health P130-131
SR:Supply chain management P132-134
SR:Strengthening relationships with local communities P135-136
SR:Quality management P137-143
SR:Marketing communications P144
SR:Risk management P146-147
SR:Risk management P148-152
SR:Information security and personal information management P153-154
SR:Proper utilization and management of intellectual property P155
GRI 201: Economic Performance 2016 Location and explanation

201-1

Direct economic value generated and distributed AR:Ten-Year Summary of Financial Data P92-93
Distributed economic value not collected.

201-2

Financial implications and other risks and opportunities due to climate change SR:Climate change (disclosures based on the TCFD) P59-65
ASR: Part I. Company Information > II. Overview of Business > 2. Disclosure of sustainability-related financial information > Our approach to climate change P25-31

201-3

Defined benefit plan obligations and other retirement plans ASR: Part I. Company Information > V. Financial Information > 1. Consolidated Financial Statements and Notes > Notes to Consolidated Financial Statements > 3. Material Accounting Policies > (13) Employee benefits > 2) Post-employment benefits P181
ASR: Part I. Company Information > V. Financial Information > 1. Consolidated Financial Statements and Notes > Notes to Consolidated Financial Statements > 23. Employee Benefits > (1) Post-employment benefits P216
As defined benefit plans, the Ajinomoto Group has created a corporate pension plan and lump sum retirement benefit plan. Some consolidated subsidiaries have created defined contribution plans in addition to defined benefit plans. Percentage of salary contributed by employee or employer is 17.9%.

201-4

Financial assistance received from government Data not collected.
GRI 202: Market Presence 2016 Location and explanation

202-1

Ratios of standard entry level wage by gender compared to local minimum wage Data not collected.

202-2

Proportion of senior management hired from the local community SR:Personnel and Labor-Related Data > Employee statistics > Ratio of locally hired overseas executives Piv
GRI 203: Indirect Economic Impacts 2016 Location and explanation

203-1

Infrastructure investments and services supported N/A -

203-2

Significant indirect economic impacts SR:Initiatives to solve nutritional issues P37-46
SR:Medical foods P48
SR:Addressing health issues P51-53
SR:Contribution to sustainable agriculture P84-87
AR:“AminoScience” in action P38-47
CS:Sustaiability > Nutrition -
CS:Sustainabiity > Ajinomoto Group Policies (AGP) > 1. Initiatives to Improve Nutrition -
GRI 204: Procurement Practices 2016 Location and explanation

204-1

Proportion of spending on local suppliers Data not collected.
GRI 205: Anti-corruption 2016 Location and explanation

205-1

Operations assessed for risks related to corruption No cases

205-2

Communication and training about anti-corruption policies and procedures SR:Compliance P148-152

205-3

Confirmed incidents of corruption and actions taken No cases
GRI 206: Anti-competitive Behavior 2016 Location and explanation

206-1

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices No cases
GRI 207: Tax 2019 Location and explanation

207-1

Approach to tax SR:Compliance > Tax strategy > Global tax strategy P152

207-2

Tax governance, control, and risk management SR:Compliance > Tax strategy > Global tax strategy P152

207-3

Stakeholder engagement and management of concerns related to tax SR:Compliance > Tax strategy > Global tax strategy P152

207-4

Country-by-country reporting SR:Tax Data > FY2023 Country-by-Country Reporting / List of taxable entities as of FY2023 Pi-iv
GRI 301: Materials 2016 Location and explanation

301-1

Materials used by weight or volume SR:Environmental management > Material balance > INPUTS P57

301-2

Recycled input materials used SR:Sustainable materials sourcing > Sustainable procurement of paper P104
The ratio of recycled paper used in packaging was 42% (from pie chart in SR P104).

301-3

Reclaimed products and their packaging materials There are no reclaimed products or packaging materials from the market for recycling.
GRI 302: Energy 2016 Location and explanation

302-1

Energy consumption within the organization SR:Environmental management > Material balance P56-58

302-2

Energy consumption outside of the organization SR:Environmental management > Material balance P56-58

302-3

Energy intensity SR:Reduction of greenhouse gas emissions in the value chain > Per-unit energy use in logistics P67-68
SR:Environmental Data > Reduction of greenhouse gas emissions > Energy input Piv

302-4

Reduction of energy consumption SR:Environmental management > Material balance > INPUTS P57
SR:Reduction of greenhouse gas emissions in the value chain P66-73

302-5

Reductions in energy requirements of products and services Data not collected.
GRI 303: Water and Effluents 2018 Location and explanation

303-1

Interactions with water as a shared resource SR:Biodiversity and natural capital (disclosures based on TNFD) > Examining risks and opportunities in line with the LEAP approach P93-98
SR:Biodiversity and natural capital (disclosures based on TNFD) > Conservation of water resources in production processes P100-102

303-2

Management of water discharge-related impacts Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)
In addition to the above, each factory discharges water of a quality exceeding the wastewater quality standards set by their local administrative authority, and thus has no impact on the conservation of local biodiversity.

303-3

Water withdrawal SR:Environmental management > Material balance > INPUTS P57
SR:Biodiversity and natural capital (disclosures based on TNFD) > Conservation of water resources in production processes P100-102

303-4

Water discharge SR:Biodiversity and natural capital (disclosures based on TNFD) > Conservation of water resources in production processes P100-102

303-5

Water consumption SR:Biodiversity and natural capital (disclosures based on TNFD) > Conservation of water resources in production processes P100-102
GRI 304: Biodiversity 2016 Location and explanation

304-1

Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas SR:Biodiversity and natural capital (disclosures based on TNFD) > Examining risks and opportunities in line with the LEAP approach P93-98
CS:Sustainability > Biodiversity -
Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.) -

304-2

Significant impacts of activities, products, and services on biodiversity SR:Biodiversity and natural capital (disclosures based on TNFD) > Examining risks and opportunities in line with the LEAP approach P93-98
CS:Sustainability > Biodiversity -
Each factory discharges water of a quality exceeding the wastewater quality standards set by their local administrative authority, and thus has no impact on the conservation of local biodiversity. -

304-3

Habitats protected or restored Each factory is located in an area considered appropriate within its country/region; none of these areas are categorized as a protected area or area of high biodiversity value. Every factory voluntarily carries out local biodiversity conservation such as by planting vegetation or installing ponds. (Representative example: Tokai Plant, Ajinomoto Co., Inc.)

304-4

IUCN Red List species and national conservation list species with habitats in areas affected by operations None.
GRI 305: Emissions 2016 Location and explanation

305-1

Direct (Scope 1) GHG emissions SR:Environmental management > Material balance > OUTPUTS P58
SR:Climate change (disclosures based on the TCFD) > Approach to climate change risks > Metrics and targets P62-65
emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources. Some of the raw materials used by the Ajinomoto Group are a source of carbon dioxide emissions, which arise from the fermentation of renewable plants, etc., and subsequent wastewater treatment. Due to the renewable nature of these raw materials, these emissions are considered net zero, following the same thinking as biomass combustion.
See 302-1 for standards and information sources used.
-

305-2

Energy indirect (Scope 2) GHG emissions SR:Environmental management > Material balance > OUTPUTS P58
SR:Climate change (disclosures based on the TCFD) > Approach to climate change risks > Metrics and targets P62-65
The Ajinomoto Group discloses Scope 2 emissions (both location and market-based; including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources.
See 302-1 for standards and information sources used.
-

305-3

Other indirect (Scope 3) GHG emissions SR:Environmental management > Material balance > OUTPUTS P58
SR:Climate change (disclosures based on the TCFD) > Approach to climate change risks > Metrics and targets P62-65
The Ajinomoto Group discloses Scope 2 emissions (both location and market-based; including base year emissions); these emissions cover only carbon dioxide emissions from manufacturing energy sources.
See 302-1 for standards and information sources used.
-

305-4

GHG emissions intensity SR:Climate change (disclosures based on the TCFD) > Approach to climate change risks > Metrics and targets P62-65
The Ajinomoto Group calculates GHG emissions intensity (Scope 1 and 2) using total production volume as a denominator. -

305-5

Reduction of GHG emissions SR:Climate change (disclosures based on the TCFD) P59-65
SR:Reduction of greenhouse gas emissions in the value chain P66-73
The Ajinomoto Group calculates GHG emissions intensity (Scope 1 and 2) using total production volume as a denominator. -

305-6

Emissions of ozone-depleting substances (ODS) The Ajinomoto Group does not disclose emissions of ODS as they are used cyclically in equipment such as freezers. The Group discloses historical changes in the number of freezers it owns that use chlorofluorocarbons and the amount of CFCs it replenishes. -

305-7

Nitrogen oxides (NOx) , sulfur oxides (SOx) , and other significant air emissions SR:Reduction of greenhouse gas emissions in the value chain > Management of fluorocarbons, NOx, etc. P66-67
GRI 306: Waste 2020 Location and explanation

306-1

Waste generation and significant waste-related impacts SR:Reduction of waste across product lifecycles > Minimizing the environmental impact of core businesses P74-75
SR:Food loss and waste P88-91

306-2

Management of significant waste-related impacts SR:Reduction of waste across product lifecycles > Minimizing the environmental impact of core businesses P74-75
SR:Food loss and waste P88-91

306-3

Waste generated SR:Reduction of waste across product lifecycles > Minimizing the environmental impact of core businesses P74-75
SR:Food loss and waste P88-91
SR:Environmental Data > 3Rs of waste > Volume of waste and by-products and resource recovery ratio Pv

306-4

Waste diverted from disposal SR:Reduction of waste across product lifecycles > Minimizing the environmental impact of core businesses P74-75
SR:Food loss and waste P88-91
SR:Environmental Data > 3Rs of waste > Volume of waste and by-products and resource recovery ratio Pv

306-5

Waste directed to disposal SR:Reduction of waste across product lifecycles > Minimizing the environmental impact of core businesses P74-75
SR:Food loss and waste P88-91
SR:Environmental Data > 3Rs of waste > Volume of waste and by-products and resource recovery ratio Pv
GRI 308: Supplier Environmental Assessment 2016 Location and explanation

308-1

New suppliers that were screened using environmental criteria SR:Supply chain management > Supply chain initiatives P133-134
100% of new suppliers are selected based on the Group Shared Policy for Suppliers and the Guidelines for Group Shared Policy for Suppliers, which include environmental criteria. -

308-2

Negative environmental impacts in the supply chain and actions taken The Ajinomoto Group does not disclose the number of suppliers covered by its environmental impact assessments.
The Group does not have a business agreement with any supplier that has significant negative impacts.
GRI 401: Employment 2016 Location and explanation

401-1

New employee hires and employee turnover SR:Personnel and Labor-Related Data > Employee statistics > Number of new hires, retention rate / Diversity of new hires / Number of retirees, turnover, reemployment Pv-vi
Age data of employee turnovers uncollected. -

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees Not disclosed as it is confidential.

401-3

Parental leave SR:Personnel and Labor-Related Data > Work-life balance (WLB) -related programs (Ajinomoto Co., Inc. only) Pvii-viii
Data on number of employees who returned to work during the reporting period are not collected. -
GRI 402: Labor/Management Relations 2016 Location and explanation

402-1

Minimum notice periods regarding operational changes Specified in labor agreements but not disclosed as it is confidential.
GRI 403: Occupational Health and Safety 2018 Location and explanation

403-1

Occupational health and safety management system SR:Occupational safety and health > Occupational safety and health management system P130-131

403-2

Occupational health services SR:Occupational safety and health > Occupational safety and health activities P131

403-3

Workers with high incidence or high risk of diseases related to their occupation SR:Human resources management >Initiatives to connect well-being and employees P128
SR:Occupational safety and health > Occupational safety and health management system > Occupational safety and health assessments, audits, and inspections P131
SR:Occupational safety and health > Occupational safety and health activities P131

403-4

Worker participation, consultation, and communication on occupational health and safety SR:Human resources management > Labor-management relations P129

403-5

Worker training on occupational health and safety SR:Initiatives to solve nutritional issues > Efforts to ensure nutritionally balanced diets - Nutrition Without Compromise > Improving nutrition in the workplace P44-45
SR:Occupational safety and health > Response to safety and health laws and accidents > Employee occupational safety and health education P131

403-6

Promotion of worker health SR:Initiatives to solve nutritional issues > Efforts to ensure nutritionally balanced diets - Nutrition Without Compromise > Improving nutrition in the workplace P44-45
SR:Human resources management >Initiatives to connect well-being and employees P128

403-7

Prevention and mitigation of occupational health and safety impacts directly linked by business relationships SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
SR:Occupational safety and health > Occupational safety and health management system > Occupational safety and health assessments, audits, and inspections P131

403-8

Workers covered by an occupational health and safety management system Data not collected.

403-9

Work-related injuries SR:Personnel and Labor-Related Data > Frequency of serious accidents and accidents with absence > Major accident and incidents Pviii

403-10

Work-related ill health SR:Personnel and Labor-Related Data > Frequency of serious accidents and accidents with absence > Major accident and incidents Pviii
GRI 404: Training and Education 2016 Location and explanation

404-1

Average hours of training per year per employee SR:Human resources management> Educational programs > Annual average hours and expenditures for education and training per employee (14 major global companies) P123
SR:Personnel and Labor-Related Data> Employee statistics > Expenditures for education & training per employee and education & training hours per employee (Ajinomoto Co., Inc.) Piv
Data not collected by gender/employee category. -

404-2

Programs for upgrading employee skills and transition assistance programs SR:Human resources management > Global human resources management system / Ajinomoto Co., Inc. human resources career management framework / Educational programs / Initiatives to connect company and human resources with Purpose / Initiatives to connect strategy and human resources through challenges P123-125

404-3

Percentage of employees receiving regular performance and career 100% (calculated only for Ajinomoto Co., Inc.)
GRI 405: Diversity and Equal Opportunity 2016 Location and explanation

405-1

Diversity of governance bodies and employees SR:Initiatives to connect diverse global talent (DE&I) P126-127
SR:Personnel and Labor-Related Data > Director statistics / Employee statistics Pii-Piv

405-2

Ratio of basic salary and remuneration of women to men SR:Human resources management > Initiatives to connect well-being and employees > Initiatives for financial well-being > Ajinomoto Co., Inc. annual salaries by category and by gender in FY2024 P129
GRI 406: Non-discrimination 2016 Location and explanation

406-1

Incidents of discrimination and corrective actions taken SR:Human rights> Ⅱ. Remedies P120
SR:Compliance > Bolstering our internal reporting hotline (whistle-blowing) P150-151
GRI 407: Freedom of Association and Collective Bargaining 2016 Location and explanation

407-1

Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk The Ajinomoto Group audits suppliers in accordance with Ajinomoto Group Policies and provides corrective guidance as needed. The details of these activities are confidential and therefore not disclosed.
GRI 408: Child Labor 2016 Location and explanation

408-1

Operations and suppliers at significant risk for incidents of child labor SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
The Ajinomoto Group is not aware of any cases of child labor within its own operations or its those of its suppliers.
GRI 409: Forced or Compulsory Labor 2016 Location and explanation

409-1

Operations and suppliers at significant risk for incidents of forced or compulsory labor SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
Visits and dialogues with foreign workers at their employment sites have revealed the reality that foreign workers have borne recruitment-related costs in their home countries. In response, the Ajinomoto Group formulated Ajinomoto Group's Approach to Recruitment-Related Costs for Migrant Workers (March 2025) in compliance with the IHRB Dhaka Declaration, an international human rights standard, and the norms of international organizations such as the IOM and ILO. Our approach document clearly states that recruitment-related costs, including recruitment and placement fees, should be borne by the employer, not the worker. We will correct any problems that arise in accordance with this approach.
GRI 410: Security Practices 2016 Location and explanation

410-1

Security personnel trained in human rights policies or procedures N/A
GRI 411: Rights of Indigenous Peoples 2016 Location and explanation

411-1

Incidents of violations involving rights of indigenous peoples No cases
GRI 413: Local Communities 2016 Location and explanation

413-1

Operations with local community engagement, impact assessments, and development programs Data not collected.

413-2

Operations with significant actual and potential negative impacts on local communities No cases
GRI 414: Supplier Social Assessment 2016 Location and explanation

414-1

New suppliers that were screened using social criteria SR:Supply chain management > Supply chain initiatives P133-134
SR:Quality management > Quality assurance across the supply chain > Raw materials procurement P140
We screen and select all new suppliers based on Group Shared Policy for Suppliers. -

414-2

Negative social impacts in the supply chain and actions taken SR:Human rights > Ⅰ. Human Rights Due Diligence P113-120
SR:Quality management > Quality assurance across the supply chain > Initiatives to reduce quality-related complaints and issues P143
GRI 415: Public Policy 2016 Location and explanation

415-1

Political contributions Japan: In FY2024, donated 1 mil. Yen to “Kokumin Seiji Kyokai” (The People’s Political Association, the ruling Party’s foundation).
GRI 416: Customer Health and Safety 2016 Location and explanation

416-1

Assessment of the health and safety impacts of product and service categories SR:Quality management > Quality assurance across the supply chain P140-143

416-2

Incidents of non-compliance concerning the health and safety impacts of products and services SR:Quality management > Quality assurance across the supply chain > Initiatives to reduce quality-related complaints and issues P143
GRI 417: Marketing and Labeling 2016 Location and explanation

417-1

Requirements for product and service information and labeling SR:Reduction of waste across product lifecycles > Ajinomoto Group eco-labels P83
SR:Quality management > Quality assurance across the supply chain > Sales P141

417-2

Incidents of non-compliance concerning product and service information and labeling SR:Quality management > Quality assurance across the supply chain > Initiatives to reduce quality-related complaints and issues P143

417-3

Incidents of non-compliance concerning marketing communications SR: Marketing communications > Incidents of non-compliance P144
GRI 418: Customer Privacy 2016 Location and explanation

418-1

Substantiated complaints concerning breaches of customer privacy and losses of customer data SR:Information security and personal information management > Information security management framework > Rigorous management of personal information P154